Common FAQ


Q:What's the discharge temperature of lithium battery ?

The discharge temperature should be between -20℃ to +60℃.

Q:How to check the lithium battery first?

We can check the appearance of the lithium battery first ,there shall be so such defects as followings,which may adversely affect commercial value of the cell.1.Scratch2.Rust3.Discoloration4.Dirt5. Deformation 6.Leakage

Q: Can I use mix difference cell into battery pack?

The cell should not be used with other cells having a different capacity ,chemistry ,or manufacture. Doing so could cause the battery to generate heat,smoke,catch fire,or explode.

What's should be battery SOC (State Of Charge )at the storage?

The recommendation is SOC 10~50% for long-term storage

Q:What's the lithium battery SOC (state of charge) at the shipment?

Usually, the battery condition at shipment SOC (State Of Charge ) not exceed 30% of rated capacity

Q:Is it ok for battery which can be stored in device for a long time?

If you don’t use the battery for a long time , you should better remove the battery to dry condition of low humidity. Even though the device has been turned off , the battery still will consume some current ,it will shortens the working life of the battery.

Q:What's you MOQ for power bank ?

Our MOQ for power bank is 500pcs.

Q:Can you provide the cell specification?

Yes , we can provide if you need .

Q:What information do you need to make a customized 18650 lithium battery pack?

1.    application 2.    working voltage range 3.    max continuous current and peak current 4.    max battery size 

Q: What is overcharge?

After charge, tested the batteries' initial state and capacity. Charge to 10.0V at 3C current, then charge to 0.01C at CV mode.Observe changes in battery appearance.

Q:Can you produce according to the samples?

Yes, we can produce by your samples or technical drawings.

Q:Is it safe to buy lithum ion battery from Alibaba?

Yes ,Alibaba is 3rd party company .Buying from Alibaba is safe, secure and simple. Alibaba offers you secure payment, guaranteed quality and guaranteed delivery.

Q: What is your Alkaline battery sample policy?

We can provide the free Alkaline battery sample , but the customers have to pay the courier cost.

Q:Do you have any MOQ limit for lithium battery charger ?

For sample , the qty should not exceed 10pcs ;Low MOQ for mass production ,at least 50pc.